Privacy Policy

This Privacy Policy for Olive Partners ("Company", "we", "us" "our") describes how we collect, use and disclose information about users of the Company's website (https://olivepartners.global, the “Site”), and any related services, tools and features, including the Olive Partners service (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services. ​ Please read this Privacy Policy carefully. By using, accessing, or downloading any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use, access or download any of the Services. ​

UPDATING THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time in which case we will update the "Last Revised" date at the top of this Privacy Policy. If we make material changes to how we use the information we collect, it is your responsibility to stay informed about these updates. You can check for notices of such changes on our website or review the Privacy Policy periodically. Continuing to use our Services after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with any updates, please do not access or continue to use the Services. ​

COMPANY'S COLLECTION AND USE OF INFORMATION ​

When you access or use the Services, we may collect (directly or through third-party providers) certain categories of information about you from a variety of sources, which comprises: ​

Information provided during “Know Your Customer” (“KYC”) and Anti-Money Laundering (“AML”) processes, which includes personal identifying information. This may include:

• Basic Information: Name, Address, Date of Birth, Nationality, Country of Residence, Phone Number, Email Address.
• Identification Information: Utility bills (or other proof of address), photographs, Government-issued identification (such as identification cards, passports, driver’s licenses, etc.), tax ID number, employment information, proof of residency, visa information, organizational documents, and information regarding ultimate beneficial owners.
• Financial Information: Income/net assets/wealth verification statements. We process the data provided and collected to provide the Services, personalize your experie

We process the data provided and collected to provide the Services, personalize your experience with the Services, and improve the Services. Specifically, we use your data to:

• identify you as a user in our system;
• provide you with our Service;
• improve the administration of our Service and quality of experience when you interact with our Service;
• provide customer support and respond to your requests and inquiries;
• investigate and address conduct that may violate our Terms of Use;
• detect, prevent, and address fraud, violations of our terms or policies, and/or other harmful or unlawful activity;
• send you administrative notifications, such as security, support, and maintenance advisories;
• send you newsletters, promotional materials, and other notices related to our Services or third parties' goods and services;
• respond to your inquiries related to employment opportunities or other requests;
• comply with applicable laws, cooperate with investigations by law enforcement or other authorities of suspected violations of law, and/or to pursue or defend against legal threats and/or claims; and
• act in any other way we may describe when you provide the Personal Data.

HOW THE COMPANY SHARES YOUR INFORMATION

​In certain circumstances, the Company may share your information with third parties for legitimate purposes subject to this Privacy Policy. Such circumstances comprise of:

• Data analytics vendors, including Google Analytics​
• To comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries
• In connection with an asset sale, merger, bankruptcy, or other business transaction
• To enforce any applicable terms of service
• With any parent companies, subsidiaries, joint ventures, or other companies under common control with us, in which case we will require such entities to honor this Privacy Policy
• In connection with or during negotiation of any merger, financing, acquisition, or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the data collected by us and will assume the rights and obligations regarding your data as described in this Privacy Policy.
• When you request us to share certain information with third parties, such as through your use of login integrations ​
• With professional advisors, such as auditors, law firms, or accounting firms ​

COOKIES AND OTHER TRACKING TECHNOLOGIES

Do Not Track Signals ​ Your browser settings may allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, our website is not designed to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/. ​ Cookies and Other Tracking Technologies ​ Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies, web beacons/clear gifs, other geolocation tracking technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly. If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below. ​ To opt out of tracking by Google Analytics, click here. ​ Your browser settings may allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, our website is not designed to respond to "Do Not Track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/. ​

CHILDREN'S PRIVACY

Children under the age of 18 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children under 13 years of age. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. ​ If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted. ​

DATA ACCESS AND CONTROL

You can view, access, edit, or delete your data for certain aspects of the Service via your Settings page. You may also have certain additional rights:

• If you are a user in the European Economic Area or United Kingdom, you have certain rights under the respective European and UK General Data Protection Regulations (“GDPR”). These include the right to (i) request access and obtain a copy of your personal data; (ii) request rectification or erasure; (iii) object to or restrict the processing of your personal data; and (iv) request portability of your personal data. Additionally, if we have collected and processed your personal data with your consent, you have the right to withdraw your consent at any time.
• If you are a California resident, you have certain rights under the California Consumer Privacy Act (“CCPA”). These include the right to (i) request access to, details regarding, and a copy of the personal information we have collected about you and/or shared with third parties; (ii) request deletion of the personal information that we have collected about you; and (iii) the right to opt-out of sale of your personal information. As the terms are defined under the CCPA, we do not “sell” your “personal information.”

If you wish to exercise your rights under the GDPR, CCPA, or other applicable data protection or privacy laws, please contact us at the address provided herein, specify your request, and reference the applicable law. We may ask you to verify your identity, or ask for more information about your request. We will consider and act upon any above request in accordance with applicable law. We will not discriminate against you for exercising any of these rights.

DATA RETENTION

We may retain your data as long as you continue to use the Services, have an account with us, or for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. We may continue to retain your data even after you deactivate your account and/or cease to use the Service if such retention is reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our Terms or other agreements, and/or protect our legitimate interests. Where your data is no longer required for these purposes, we will delete it.

DATA SECURITY

Please be aware that, despite our reasonable efforts to protect your information, no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Please further note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

In the event that any information under our custody and control is compromised as a result of a breach of security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, notify those individuals whose information may have been compromised.

HOW TO CONTACT US

​Should you have any questions about our privacy practices or this Privacy Policy, please reach out to your designated relationship manager.